We are here to help!
Getting Started
- What is FreshSchools?
- Who should join FreshSchools?
- How much does FreshSchools cost?
- What devices does FreshSchools work on?
Administration and Data Setup
- How do I add students to a classroom?
- How do I add new classrooms?
- How do I log into FreshSchools?
- Can I import my sports teams into FreshSchools?
Calendar
- Can I create “all day” events?
- Can an event span multiple days?
- Who can create an event?
- How do I create an event?
- How do I create a repeating event?
Communication
- How do I send a message?
- How do I schedule a message?
- While composing emails, do they get saved as draft?
- How do I send a text/SMS message?
- What is Discussion Board?
Enrichment
- How do I create enrichment program?
- Is it possible to change program date & time once after it is created?
- Is there any way to close enrichment program, so that no more kids enroll?
School Store
- How do I add products to store?
- How do I purchase products from school?
- Do I need to have Freshschools account to purchase products from the school store?
- Is there anyway to view product in-stock detail?
Fundraising and Donations
- How do I start a fundraiser and accept donations?
- Okay, I created my fundraiser. How do I share it with my community?
- How do donations get transferred to my bank account?
A-Thon
- How do I start A-Thon and accept donations?
- How do I share A-Thon fundraiser with my community?
- Parents can forward the pledge invitation email to another person for A-Thon pledge donation?
Event Based Fundraising
- How do I start Event based Fundraising?
- Is it possible to set a specific date for event ticket sales?
- From where users can get event tickets?
- Is it possible to do normal donations for event based fundraising?
Directory and Profile
- How do I update profile picture for myself or my child?
- How do I search for somebody (I only know the first name)?
- How do I add an additional parent on my child’s profile?
Security
- How do I change my password?
- I have an account in FreshSchools, but I forgot my password. How do I log in?
- My school uses FreshSchools. I’m a parent but do not have a user account. How can I get the invite?
People and Roles
- What are different types of users?
- What additional roles can a parent, teacher or staff have?
- How to assign a room parent?
Auctions
- How do I create an auction?
- How do I bid for auction items?
- For bidding, is it mandatory to have a FreshSchools user account?
- How will I know if I’m outbid or if I win?
Party Book
- How do I create a Party Book?
- How to notify invitees about the party?
- How do I sign up for a Party Book?
- From where can I see who has signed up for the Party?
My Preferences
- I do not want reminder notifications emailed to me. How do I turn them off?
- How do I cancel my donation?
- From where can I check all my store orders?
- From where can I check my kids program enrollments?